Shipping Policy

At Charmelier, we strive to make your shopping experience simple, transparent, and delightful. Below you’ll find all the details about our shipping options.

1. Shipping Options & Rates

We currently ship to all U.S. states and territories.

  • Standard Shipping: FREE on all orders – no minimum purchase required.
    Delivery within 5–8 business days after your order is processed.

  • Express Shipping: $4.99 flat rate for faster delivery.
    Delivery within 2–3 business days after your order is processed.

✨ All orders are processed within 1–2 business days (Monday–Saturday, excluding holidays).

2. Taxes & Duties

We want to keep things simple:

  • No additional taxes or duties will be charged on your orders.

  • The price you see at checkout is the final price you pay.

3. Order Tracking

Once your order has shipped, you’ll receive a confirmation email with a tracking link so you can follow your package every step of the way.

4. Shipping Restrictions

  • We currently do not ship internationally.

  • We cannot deliver to P.O. Boxes or APO/FPO addresses for Express Shipping.

  • Delivery times may be slightly longer during peak seasons or due to unforeseen carrier delays.

5. Questions or Support

For any shipping-related questions or assistance with your order:

📧 Email: support@charmelier.store
📞 Phone: (302) 272-7547
⏰ Support hours: Monday – Saturday, 8:00 AM – 5:00 PM

✨ At Charmelier, we believe beautiful accessories should arrive at your doorstep with ease — no hidden fees, no surprises.